This post is part of the Features of SalesHQ from ISC Software, as well as part of the over-arching GP Elementz from ISC Software series.
Earlier today I published a secure access post, but I am experimenting with making video alternatives to the standard blog posts.
You can watch the GP Elementz – SalesHQ – Secure access video:
This post is part of the Features of SalesHQ from ISC Software, as well as part of the over-arching GP Elementz from ISC Software series.
One of the key requirements behind the development of SalesHQ was that it be secure and, unlike the Web Services for Microsoft Dynamics GP, it uses a version of the TLS standard which is not being retired in 2020.
SalesHQ has four components:
Structure diagram for SalesHQ
No data is held on the Portal on Azure and no communication channels are initiated by the Portal; instead all data is held in databases on the SQL Server with all communication initiated by the Connector Service outbound, meaning that no ports need to be opened on the firewall for SalesHQ to be used.
This post is part of the Features of SalesHQ from ISC Software, as well as part of the over-arching GP Elementz from ISC Software series.
Earlier today I published an introduction to SalesHQ post, but I am experimenting with making video alternatives to the standard blog posts.
You can watch the GP Elementz – SalesHQ – Introduction to SalesHQ video:
This post is part of the Features of SalesHQ from ISC Software, as well as part of the over-arching GP Elementz from ISC Software series.
SalesHQ allows you to provide customers with self-serve access to their Microsoft Dynamics GP receivables account data such as invoices, statements and transaction reports. This access is available from anywhere, on any device, in real-time.
Internal salespeople can also be given access to their assigned customers giving access to all of the above; multiple salespeople can be assigned to the same clients (allowing managers to see all of their team’s customers).
Salespeople can also create prospects, raise quotes, orders and invoices as well run SSRS reports.
SalesHQ is a safe and secure cloud based business portal which is also simple and easy to use. It can be branded using your own company logo and/or image so users know they are in the right place.
This post is part of the Features of SalesHQ from ISC Software, as well as part of the over-arching GP Elementz from ISC Software series.This post is part of the GP Elementz from ISC Software series, but is also the series index for the Features of SalesHQ from ISC Software sub-series.
In this series of posts I am going to take a look at the features of the SalesHQ portal.
If you’re reading direct on azurecurve, the series index will automatically update, otherwise, you’ll need to check the original post to see the new posts.
With the current situation a lot of clients now have people working from home using a number of approaches. One of them is to use the Workflow module for document approvals and the integration with Web Services for approval via email. When approvals are done by email on devices outside the domain, the web services need to be securely configured with an SSL certificate.
I was recently working on a Workflow project for a client, but ran into an error when adding the SSL certificate to the web services. When I ran the netsh http add sslcert, I received this error:
SSL Certificate add failed, Error: 1312
A specified logon session does not exist. It may already have been terminated.
I’ve not seen this error before, so some investigation was in order. As part of the project, I had provided pre-requisites to the client who had forwarded them into their IT partner to sort out. I discovered that when they added the SSL certificate they had, perhaps not unreasonably, added it to the WebHosting certificate store, but it needed to be in the Personal store.
Once the certificate had been moved, I was able to add the certificate to web services and continue with the configuration.
One item I did flag to the client, is that people wanting to do an approval on a mobile (cell) phone, is that it will not work on Android Chrome as this has retired TLS 1.0 and all of the main browsers will be following suite very soon. While I expect Microsoft to provide a fix for this, an upgrade of Microsoft Dynamics GP will most likely be required.
The client is keeping this under review and may opt to purchase the PurchaseHQ GP Elementz Portal from ISC Software which allows for secure access via an Azurehosted portal with full Microsoft Dynamics GP Workflow integration for document approvals of all Purchasing series workflows.
This post is part of the Features of CustomerHQ from ISC Software, as well as part of the over-arching GP Elementz from ISC Software series.
Earlier today I published a Free Trial available post, but I am experimenting with making video alternatives to the standard blog posts.
You can watch the GP Elementz – CustomerHQ – Free Trial Available video:
This post is part of the Features of CustomerHQ from ISC Software, as well as part of the over-arching GP Elementz from ISC Software series.
There is a 28 day free trial available for CustomerHQ which allows you to try it with no cost and no obligation to buy and connected to a system of your choice. The 28 day free trial can be quickly installed and connected to the system of you choice; if you have a standalone test system, it can be connected to this for you to do do testing of all scenarios and then when you purchase it will be connected with your live system.
Alternatively, you might choose to connect it to your live system straight away so you can give key members of your sales team or key customers access to CustomerHQ against live data so they can operate using their normal daily processes.
If you’d like to speak to someone about CustomerHQ or to organise a free trial, please use this contact form or call ISC on +44 (0)1480 802280 or +353 (0)1 514 3686:
This post is part of the Features of CustomerHQ from ISC Software, as well as part of the over-arching GP Elementz from ISC Software series.
Earlier today I published a view statements post, but I am experimenting with making video alternatives to the standard blog posts.
You can watch the GP Elementz – CustomerHQ – View Statements video:
This post is part of the Features of CustomerHQ from ISC Software, as well as part of the over-arching GP Elementz from ISC Software series.
CustomerHQ allows customers and salespeople to view statements generated in Microsoft Dynamics GP within the last two years. When users log into CustomerHQ, the statements are access by clicking the See More button on the Statements tile:
Continue reading “Features of CustomerHQ from ISC Software: View Statements”