New Functionality In Microsoft Dynamics 365 Business Central 2025 Wave 1: View Item Availability In Field Service Work Orders

This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2025 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2025 Wave 1.

The 2nd of the new functionality in the Application section is view item availability in Field Service work orders.

When you integrate Field Service with Business Central, technicians and dispatchers can check item availability at a specific warehouse or technician’s truck on a work order in Field Service. Having this information readily available helps businesses optimize work order scheduling, avoid unnecessary (travel) costs, and optimize their service and purchasing operations.

Enabled for: Users by admins, makers, or analysts
Public Preview: –
General Availability: Apr 2025

Feature Details

You can now integrate, configure, and customize Field Service warehouses with Business Central’s locations. To manage the synchronization of data, Microsoft have added a unidirectional (from Business Central) integration table mapping between Business Central locations and warehouses in Field Service. To use the new integration table mapping, in Business Central you must turn on the Location Mandatory toggle on the Inventory Setup page.

Business Central syncs locations with the following settings on the Location Card page:

• The Use as In-Transit toggle is turned off.
• Project Consump. Whse. Handling is different from Warehouse Pick (mandatory).
• Assm. Consump. Whse. Handling is different from Warehouse Pick (mandatory).

On the Locations and Location Card pages, you can use the Warehouse action to open a coupled location in Field Service, sync it, set up and delete couplings, and view sync logs.

You can use Open in Business Central in Field Service to open a location in Business Central that’s coupled to a warehouse in Field Service.

Choose Enable Inventory Availability by Location in the Dynamics 365 Field Service Integration Setup page or in the Set up integration to Dynamics 365 Field Service page.

When you enable inventory availability by location, a new Inventory Availability by Location API becomes available as a Dataverse virtual table and a synthetic relationship is created between this virtual table and the native Products table in Field Service.

In Field Service, on the Products page, technicians can check how much of particular product is available at a warehouse they specify.