This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2025 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2025 Wave 1.
The 1st of the new functionality in the Application section is integrate Field Service with service management.
Integrating Business Central with Dynamics 365 Field Service is particularly valuable for organizations that provide regular maintenance and repair services. It offers a seamlessly integrated solution for managing service tasks, consumption, and financial transactions to benefit service technicians, service managers, and finance teams. It’s a powerful solution for managing work orders and consumption in Field Service and efficiently invoicing and fulfilling them in Business Central.
Enabled for: Users, automatically
Public Preview: –
General Availability: Apr 2025
Feature Details
To integrate Field Service with service management features in Business Central, you must have a Premium license. When you do, on the Company Information page in Business Central, you must set the User Experience field to Premium.
You can enable the integration in the Integration Type field by selecting Project (default), Service, or Both in the following places:
- In the Set up integration to Dynamics 365 Field Service assisted setup guide.
- On the Dynamics 365 Field Service Integration Setup page.