This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2024 Wave 2.
The 13th of the new functionality in the Copilot and AI innovation section is experience enhancements to chat with Copilot.
For our customers, much of their workday revolves around chatting with coworkers, customers, and vendors to get insights and solve problems. Now, Dynamics 365 Copilot helps them continue the conversation in Business Central with AI-powered chat alongside their data. Copilot in Business Central transforms how people approach business applications by empowering workers to express themselves using their own language.
Enabled for: Users, automatically
Public Preview: Oct 2024
General Availability: –
Feature Details
In this wave, Microsoft evolve chat with Copilot (first announced for 2024 release wave 1) based on community feedback:
- Faster: Copilot fetches records more quickly.
- Better at data inquiries: Copilot generates analysis tabs directly from the Chat pane to help you get to insights about your data. Copilot takes this approach whenever you ask questions that are best illustrated by grouped records or simple math such as totals or averages. Try entering, “In which countries are my top customers?”
- Awareness of the current page: Copilot responds to requests to find data from the currently open page, using its ability to filter, sort, and generate analysis tabs to help you get to insights. Try entering, “Which products are blue on the current page?” while the Items list page is open.
- Interconnected AI: Copilot helps you understand how it can provide additional AI-powered assistance on the current page, identifying built-in features as well as extensions to Copilot. Try entering, “What can Copilot do on this page?”
- More knowledgeable: Copilot uses more sources of information from Microsoft Learn to explain and guide. For example, it now searches learning paths and release plans.
- More examples: The prompt guides (displayed at the bottom of the chat pane) include new example prompts and a link to tips and tricks to improve your prompt skills.
Note
- Copilot Chat is available as a production-ready preview for production and sandbox environments for US customers only. Production-ready previews are subject to supplemental terms of use. For more information, see Supplemental terms of use for Dynamics 365 preview.
- This feature is supported in English only. While it can be used in other languages, it may not function as intended. Language quality may vary based on the user’s interaction or system settings, which may impact accuracy and the user experience.
- AI-generated content may be incorrect.
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