This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2024 Wave 1.
The 32nd of the new functionality in the Application section is use a new role center for collection management.
Collection management tasks center on customers and posted documents, and typically involve creating and sending reminders, statements, or other related documents. Information that’s important for collection managers is gathered on a modernized version of the Accounts Receivable Administrator Role Center.
Enabled for: Users, automatically
Public Preview: Mar 1, 2024
General Availability: Apr 1, 2024
Feature Details
The Accounts Receivable Administrator Role Center collects the information you need for collections. The role center has wide cues, cues and lists, an updated menu, and an embedded actions menu.
To explore the role center, on the My Settings page, in the Role field, choose Account Receivables Administrator.
The role center has two wide cues that help you quickly validate and reconcile account receivables balances.
- Total Outstanding (LCY) shows the outstanding balance of unpaid invoices in your local currency, so you can investigate invoices.
- A/R Accounts Balance shows the balance on the G/L accounts that are assigned to the Account Receivables account subcategory.
To use the wide cues, there’s some setup to do. You must specify the account category that represents account receivables. On the General Ledger Setup page, in the Account Receivables G/L Account Category field, select the category. In a US demo company, it’s category ‘4’, but that might differ across companies or if you have custom account categories.
Note
If you don’t use account categories in your chart of accounts, or if you post directly to account receivables accounts instead of using posting groups, it probably won’t make sense to use the A/R Accounts Balance cue. If you want, you can personalize the role center to hide it.
My Opinion
Collections is one area in which Business Central seems particularly weak, so this, along with the automation to reminders, looks like it is the start of Microsoft strengthening this area. Hopefully, we’ll see more improvements in future.
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