This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2024 Wave 1 series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2024 Wave 1.
The 3rd of the new functionality in the User experiences section is share error details to get help from another user.
By facilitating collaboration and knowledge sharing, Microsoft are enabling teams to work together more effectively and efficiently. You can leverage the expertise of colleagues or subject matter experts to overcome obstacles and minimize downtime. The ability to share error details in Business Central enhances collaboration and problem-solving capabilities.
Enabled for: Users, automatically
Public Preview: Mar 2024
General Availability: Apr 2024
Feature Details
When you’re blocked by an error, you can quickly and easily share the error details with colleagues, subject matter experts, or other users to get assistance. The details include the exact error message, error code, and other information that’s helpful when troubleshooting an error. By sharing the error details, you can effectively communicate the specific issue you’re facing, which helps your colleagues provide targeted support and guidance.
My Opinion
This looks like it should be a good one; it will make it easier for clients to share error messages they are receiving with the consultant or support person with whom they are working, or even a skilled internal user who can potentially offer assistance.