This post is part of the New Functionality In Microsoft Dynamics 365 Business Central 2023 Wave 2 series in which I am taking a look at the new functionality introduced in Microsoft Dynamics 365 Business Central 2023 Wave 2.
The eleventh of the new functionality in the Application section is troubleshoot Shopify integration issues.
When a business experiences a problem with the integration of their front end, Shopify, and their back end, Business Central, it’s important to quickly get to the bottom of the issue. Having different levels of logging reduces the time it takes to resolve a problem with your integration between Shopify and Business Central.
Enabled for: Users by admins, makers, or analysts
Public Preview: Sep 2023
General Availability: Oct 2023
Feature Details
The logging functionality can help you troubleshoot an issue and quickly identify its root cause. On the other hand, overly detailed logs can be difficult to decipher and might consume a lot of space in your database storage. In this release, Microsoft have introduced a new logging mode that records only errors.
The new Logging Mode field replaces the Log Enabled toggle. Now you can choose between:
- Disabled: This is the equivalent of turning off the Log Enabled toggle.
- Error Only: This is turned on by default for new shops.
- All: This is the equivalent of turning on the Log Enabled toggle.
Microsoft have also made a lot of improvements to the Shopify Log Entries page.
- The Has Error toggle indicates whether a request failed completely or if a response contains error details. That information can help you identify failed entries faster when full logging is turned on. Only those entries are saved in the database if your logging mode is set to Error Only.
- The Request Preview and Response Preview fields contain the first 50 characters of the request or response.
The Shopify Log Error Card now contains the Request ID field, which helps Shopify support to troubleshoot a specific request.
To help you keep your database size under control, Shopify Logs are included in Data Retention Policies.
