Auto Restart Post Master Enterprise

Microsoft Dynamics GPI’m a big fan of Post Master Enterprise from Envisage Software Solutions and implemented it for a few clients.

For most clients we’ve installed it, configured it and it just runs without issue.

One client though had a few issues where it would suddenly stop processing. This client though was using more than the standard posting; they also had the modules for transferring sales order to invoice and emailing the sales invoice to a customer and saving a copy of the invoice to a network share. They also process quite a lot of transactions.

I flagged this up to Envisage and they pointed me in the direction of one of the Advanced Settings:

Advanced Settings

This setting makes Post Master check if the application is running correctly and if it isn;t, it will initiate a restart. We set this to 300 seconds (5 minutes)and asked the client to monitor. this was several weeks before I left ISC and, as of when I left at the end of August, the issue had not recurred; or if it had, the auto restart had resolved it without the client being aware.