Features of CustomerHQ from ISC Software: Introduction to CustomerHQ

This post is part of the Features of CustomerHQ from ISC Software, as well as part of the over-arching GP Elementz from ISC Software series.

CustomerHQ allows you to provide customers with self-serve access to their Microsoft Dynamics GP data.

CustomerHQ provides your customers secure access their Dynamics GP receivables account data such as invoices, statements and transaction reports. This access is available from anywhere, on any device, in real-time.

• Each user is provided with their own log-in credentials.
• A customer master window that includes contact details and recent summarized account information.
• Open and historical customer transactions; sales invoices, payments and returns.
• Search transactions quickly.
• Drill down to reveal full transaction information.
• Save a transaction to pdf or print.
• Export data directly to Excel.
• Customer statements from the last two years.
• A contact form so they can send information to update.

Internal salespeople can also be given access to their assigned customers; multiple salespeople can be assigned to the same clients (allowing managers to see all of their team’s customers).

CustomerHQ is a safe and secure cloud based business portal which is also simple and easy to use. It can be branded using your own company logo and/or image so users know they are in the right place.