This post is part of the Hands On With the GP Power Tools (GPPT) – System Module series in which I am taking a hands on look at the varioues tools offered by GPPT.
ScreenShot is a tool which can capture screenshots of all the open windows in the application as well as a System Status report and then either email or save the files. Screenshot creates reduced color bitmaps (4 bits per pixel, 16 colors) to ensure that the size of the email is kept to a minimum. It can capture all open windows regardless of whether they are overlaid by other windows.
Included on the email, is a System Status report which contains information about the system including registration information, current login information, environmental information (such as operating system, database and ODBC versions), product information (including all version and build numbers) and a list of the attached screenshots.
The current downside of this report, is that the database information includes information on every database in the system. For the majority of users, this won’t be a problem, but I do have a few clients with a lot of databases. One of whom has well over 100 companies; this umber of companies takes some time to retrieve all of the required information.
I recently flagged this with Davied Musgrave of Winthrop DC, and he is looking at adding an option in a future version which will allow only information for the company the user is logged into to be included. One of the nice things about Winthrop DC, is how open they are to including new or enhancing functionality based on feedback.
The ScreenShot tool is a very useful one for user to be able to send issues to their support team or partner; the system report can be invaluable in reproducing the error as it can show exactly which products are installed and when you deal with dozens of clients it can sometimes be difficult to keep track.
This functionality is available from four places:
- Microsoft Dynamics GP menu >> Capture Screenshots
- GP Power Tools menu >> Transactions >> Capture Screenshots
- Capture Screenshots button on the Standard toolbar
- Tools menu on every window
When opened, the GP Power Tool ScreenShot window will list all of the open windows; individual ones can be unmarked which excludes them from the email. There are also Mark and Unmark buttons on the Actions section of the action pane:
Click to show/hide the System Status report
GP Power Tools System Summary (7/16/2017 6:38:02 AM)
Version: 16.00.0022, Last Modified: 19-Jun-2017.
GP Power Tools Folder Path: C:\Dynamics Central\GP Power Tools\
Registration Information
Product Name: Microsoft Dynamics GP
Site Name: Perfect Image Limited
Number of Full Users: 8
Number of Self Serve Users: 10
Language-Country: English-US
Login Information
User ID: sa
Company Name: Fabrikam, Inc.
Database Name: TWO
Environment Information
User Name: Administrator
Display Name:
Login Name: 2016R2WDC\Administrator
Domain Name:
Qualified Name:
Computer Name: 2016R2WDC
Operating System: Windows Server 2016 Datacenter [Version 10.0.14393]
Physical Memory: 5208 MB available of 8096 MB total (35% used)
User Account Control (UAC): No
Temporary Folder Path: C:\Users\Administrator\AppData\Local\Temp\2\
Environment Variable: HOMEDRIVE=C:
Environment Variable: HOMEPATH=\Users\Administrator
Database Type: SQL Server
SQL Version: Microsoft SQL Server 2016 (RTM) - 13.0.1601.5 (X64)
SQL Server: 2016R2WDC\GP
SQL Server NetBIOS Name: 2016R2WDC
SQL User ID: sa
SQL Session ID: 1
SQL Session SPID: 55
ODBC Data Source Name: Dynamics GP 2016
ODBC Manager Version: 03.80.0000
ODBC Driver Version: 11.00.6540
Database Information (System and 1 Company Databases)
User ID sa has access to the System Database and 1 Company Databases
Fixed Server Roles for User ID sa: sysadmin
System Database: DYNAMICS
Fixed Database Roles for User ID sa:
Data Size - Maximum: 310.01 MB, Used: 263.83 MB, Free: 46.17 MB
Log Size - Maximum: 233.42 MB, Used: 4.87 MB, Free: 228.55 MB
Company Database: TWO, ID: -1, Name: Fabrikam, Inc.
Fixed Database Roles for User ID sa:
Data Size - Maximum: 642.94 MB, Used: 641.14 MB, Free: 1.80 MB
Log Size - Maximum: 186.74 MB, Used: 3.78 MB, Free: 182.96 MB
Application Security for Company: Enabled
Product Information
Dexterity Runtime: 16.00.0033.000
Runtime Folder: C:\Program Files (x86)\Microsoft Dynamics\GP2016\
Launch File Folder: C:\Program Files (x86)\Microsoft Dynamics\GP2016\
Data Folder: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\
Global Dex.ini File Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\dex.ini
User Dex.ini File Enabled: No
Launch File Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Dynamics.set
Launch File Workstation: Windows
Web Client Configured Dex.ini Setting:
Web Client Enabled Override Dex.ini Setting:
Web Client Mode: No
Actual Client Mode: Standard Client
Dictionary Information (36 Products)
0: 16.00.0552 (R2): Microsoft Dynamics GP
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Dynamics.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\FORMS.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\REPORTS.DIC (Missing)
258: 16.00.0552: Project Accounting
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\PA258.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\PAFORM.DIC (Found)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\PAREPT.DIC (Missing)
309: 16.00.0552: Fixed Assets
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\fam.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\F309.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\R309.DIC (Missing)
346: 16.00.0552: Manufacturing
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\ICONMFG.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\ICONFRMS.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\ICONRPTS.DIC (Missing)
414: 16.00.0552: Human Resources
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\HR.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\HRPFRMS.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\HRPRPTS.DIC (Missing)
949: 16.00.0552: FieldService
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\SrvcAdv.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\FRMS949.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\RPTS949.DIC (Missing)
1042: 16.00.0552: Interfund Management
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\IFund.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\1042FORM.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\1042RPTS.DIC (Missing)
1045: 16.00.0552: Revenue Expense Deferrals
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\D1045.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\F1045.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\R1045.DIC (Missing)
1235: 16.00.0552: Safe Pay
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\SFPAY.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\SPAYFRM.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\SPAYRPT.DIC (Missing)
1428: 16.00.0552: Electronic Reconcile
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\AREC.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\ARECFRM.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\ARECRPT.DIC (Missing)
1493: 16.00.0552: SmartList
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\EXP1493.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\EXP1493F.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\EXP1493R.DIC (Missing)
1632: 16.00.0552: Cash Flow Management
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\CFM.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\CFMFORM.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\CFMRPTS.DIC (Missing)
1838: 16.00.0002: Technical Service Tools
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\TAUTIL.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\F1838.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\R1838.DIC (Missing)
1878: 16.00.0552: Excel-Based Budgeting
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\XLBudget.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\XL1878F.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\XL1878R.DIC (Missing)
1911: 16.00.0003: HRM Solution Series
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\HRMSS.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\HRMSS-F.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\HRMSS-R.DIC (Missing)
2150: 16.00.0514: Payment Document Management
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\PMNTDOC.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\2150FRM.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\2150RPT.DIC (Missing)
2277: 16.00.0552: Purchase Order Enhancements
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\POE2277.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\POE2277F.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\POE2277R.DIC (Missing)
2416: 16.00.0552: Control Account Management
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\CAM2416.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\CAMFORM.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\CAMRPTS.DIC (Missing)
2547: 16.00.0552: Enhanced Commitment Management
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\ECM2547.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\ECM2547F.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\ECM2547R.DIC (Missing)
2788: 16.00.0514: Enhanced Intrastat
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\EnhIntra.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\2788FRM.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\2788RPT.DIC (Missing)
2992: 16.00.0552: CopierSeries
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\QK2992.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\QDF2992.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\QKR2992.DIC (Missing)
3096: 16.00.0514: VAT Daybook
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\vatDaybk.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\3096FRM.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\3096RPT.DIC (Missing)
3104: 16.00.0552: Advanced Security
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\AdvSecur.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\ADVS_FRM.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\ADVS_RPT.DIC (Missing)
3180: 16.00.0552: Analytical Accounting
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\AA.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\AA3180F.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\AA3180R.DIC (Missing)
3258: 16.00.0552: Encumbrance Management
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\ENC3258.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\ENC3258F.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\ENC3258R.DIC (Missing)
3278: 16.00.0552: Report Scheduler
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\RPTSCHED.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\F3278.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\R3278.DIC (Missing)
4067: 16.00.0514: ML Checks
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\MLChecks.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\4067F.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\4067R.DIC (Missing)
4421: 16.00.0552: Grant Management
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\GTM4421.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\GTM4421F.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\GTM4421R.DIC (Missing)
4522: 16.00.0003: Payroll Integration to Payable
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\PIP.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\PIP-F.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\PIP-R.DIC (Missing)
4621: 16.00.0001: Analysis Cubes for Excel
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\WHPivot.dic (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\F4621.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\R4621.DIC (Missing)
4933: 16.00.0003: Certification Manager
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\CLTM.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\F4933.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\R4933.DIC (Missing)
4955: 16.00.0003: Employee Health and Wellness
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\EHW.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\F4955.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\R4955.DIC (Missing)
5597: 16.00.0552: HITB Report
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\HTB5597.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\HTBF5597.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\HTBR5597.DIC (Missing)
6499: 16.00.0552: Dynamics Online Services
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\DO6499.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\DO6499F.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\DO6499R.DIC (Missing)
7156: 16.00.0005: Mekorma Products Manager
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\MEP7156.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\MEP7156F.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\MEP7156R.DIC (Missing)
5261: 16.00.0022: GP Power Tools
Application Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\GPPTOOLS.DIC (Found)
Custom Forms Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\GPPT_FRM.DIC (Missing)
Custom Reports Dictionary Path: C:\Program Files (x86)\Microsoft Dynamics\GP2016\Data\GPPT_RPT.DIC (Missing)
Attachment Information
346: Manufacturing: ICJC_DYNAMICS_RCB_FORM: ICJC_DYNAMICS_RCB_FORM: ~internal~: ICJC_DYNAMICS_RCB_FORM001.bmp: Original window
346: Manufacturing: MFG_Reports: MFG_Reports: ~internal~: MFG_Reports001.bmp: Original window
0: Microsoft Dynamics GP: PM_Transaction_Entry: PM_Transaction_Entry: Payables Transaction Entry: PM_Transaction_Entry001.bmp: Original window
258: Project Accounting: PM_Vendor_Maintenance: PM_Vendor_Maintenance: Vendor Maintenance: PM_Vendor_Maintenance001.bmp: Alternate window
258: Project Accounting: POP_PO_Entry: POP_PO_Entry: Purchase Order Entry: POP_PO_Entry001.bmp: Alternate window
** End of System Summary **
The i button above the table listing shows a preview of the System Status report which would be included on the email:
To send the email with the System Status report and screenshots, click the Email button. When the Send Email window opens, the email to be sent can be verified and additional attachments added by clicking the Add button. when ready click the Send button:
Click to show/hide the Hands On With the GP Power Tools – System Module Series Index
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