I had a client report a problem with a couple of purchase orders which were showing in the PO Entry window, but which they could not open. While looking into the problem we found three things:
- The problem was down to corruption where the PO was on both the work and open tables;
- There was more than just two POs;
- The problem also affected receipts.
Rather than trying to identify the problems manually, I wrote a SQL script which would identify all POs and Receipts which were on both the Work and Open tables:
CREATE TABLE #POCHECK(
PONUMBER VARCHAR(20)
,POPRCTNM VARCHAR(20)
,CHCKDGIT INT
,DCSTATUS INT
)
GO
INSERT INTO #POCHECK
(PONUMBER,POPRCTNM,CHCKDGIT,DCSTATUS)
--VALUES
(SELECT PONUMBER,'',1,1 FROM POP10100)
GO
INSERT INTO #POCHECK
(PONUMBER,POPRCTNM,CHCKDGIT,DCSTATUS)
--VALUES
(SELECT PONUMBER,'',1,3 FROM POP30100)
GO
INSERT INTO #POCHECK
(PONUMBER,POPRCTNM,CHCKDGIT,DCSTATUS)
--VALUES
(SELECT '',POPRCTNM,1,1 FROM POP10300)
GO
INSERT INTO #POCHECK
(PONUMBER,POPRCTNM,CHCKDGIT,DCSTATUS)
--VALUES
(SELECT '',POPRCTNM,1,3 FROM POP30300)
GO
SELECT
PONUMBER
,POPRCTNM
,SUM(CHCKDGIT) AS DCCOUNT
FROM
#POCHECK
GROUP BY
PONUMBER,POPRCTNM
HAVING
SUM(CHCKDGIT) > 1
GO
DROP TABLE #POCHECK
GO
After we used the script to identify the corrupt orders, it was a case of going through the returned records and correcting errors.
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After identifying the records, how did you resolve the issue?
After identifying the documents, we determined which table they should be in and did some careful deletes (in test first to verify we didn’t cause problems).