In this short series of posts, I’m going to take a look at upgrading an installation of Management Reporter 2012 to the latest Rollup. The series index can be found here.
Over the last three posts I covered the upgrade of the Management Reporter server and client components. If the components and database has been upgraded as covered in the posts then you should not see the error message shown below:
Management Reporter — Can’t connect to the Management Reporter server. Do you want to specify a different server address?This error is one seen at a client who had done the upgrade on the server and the majority of clients. But one user who had been on holiday that day hadn’t had their PC updated and wasn’t aware it had been done. So when they tried logging into Management Reporter they logged the issue.
A short client upgrade later and they were up and running without further problems.