I was just catching up on the blogs this morning and caught David Musgraves post on the release of Windows 8 and Windows Server 2012 to manufacturing.
Great news and must mean about two weeks before they’re on MSDN and TechNet. Can’t wait 🙂
Month: August 2012
MDGP 2013 Feature of the Day: Tenant Services
Microsoft have started the Microsoft Dynamics GP 2013 Feature of the Day series on the Inside Microsoft Dynamics GP Blog.
The eleventh feature they’ve announced is Tenant Services.
Tenant Services enables multi-tenant deployments of select Microsoft Dynamics GP applications which will improve the efficiency in delivery as a hosted solution to multiple customers.
Continue reading “MDGP 2013 Feature of the Day: Tenant Services”
Management Reporter 2012 Doesn’t Process Reports In Queue
I was on site with a client last week to do training on various parts of the system, one of which was Management Reporter.
Before the training started, I was alerted to the fact that Management Reporter had stopped working. We ran through a few issues such as the Microsoft Dynamics GP adapter disappearing from the Configuration Console (we re-added it), the Application Service was not running and couldn’t be started (it had been setup by the client using the Network Service and for some reason stopped working; we changed it to Local System and was able to restart the service but I’ve advised them to change both Management Reporter services to a Domain User account).
Once everything was set up and apparently working we encountered the final problem. When we tried to produce a report, it was added to the Management Reporter queue where it remained and did not move to a status of Processing.
I found a website discussing changing the SQL Server broker on the ManagementReporter database to true (and it was set to false) so I did this but no luck.
A little more prodding and poking at both Management Reporter and SQL Server, and I turned up the problem which was actually a fairly obvious one.
The ManagementReporter database was owned by Domain\Administrator. Running the below script to change the database owner to sa resolved the problem and allowed the reports to be processed;
sp_changedbowner 'sa'
Fortunately the investigation and resolution didn’t take a long time so we were able to do the full length training session.